Frequently Asked Questions

Q: Are your pieces real gold? A: No. Astera Jewels is imitation jewellery — our pieces are crafted from brass with plated finishes, kundan and crystal stones, and simulated pearls. Q: How long does shipping take? A: Typically 3–7 business days across Australia. Free shipping on orders over A$100. Q: Can I return a piece? A: Yes — see our Returns page for details. Earrings are excluded for hygiene reasons. Q: Do you offer wholesale? A: Yes. Please contact us with your requirements.